Phuc Thinh Commune (Hanoi)’s public administrative service point brings positive changes
After more than a year of operating under the two-tier local administration model, the Public Administrative Service Point of Phuc Thinh commune in Hanoi has recorded significant improvements in the handling of administrative procedures. Processes have been streamlined, the use of digital technology has been accelerated, and the processing time for applications has been shortened, contributing to improved service quality and greater satisfaction among residents and businesses, while gradually building a more open, transparent and people-oriented public administration. Photo: Van Diep - VNA
