Happy Vietnam (VNA)

OP-ED: Where public trust is secured, everything else falls into place

Instead of merely handling information after an incident already occurred, it is necessary to proactively gauge public sentiment, anticipate trends in public opinion and address at an early stage issues that could undermine public trust. In other words, the focus must shift from “managing information” to proactively “governing public trust”.

OP-ED: Democracy and happiness – core values for building public trust

At the heart of the model is the principle that all policies must be designed for the people, rooted in the people’s aspirations and dedicated to serving their interests. Citizens will play an active role in governance through access to information, participation in decision-making, oversight of public affairs and equitable access to development outcomes. In this context, democracy and happiness of the people are not only development goals but also the most accurate benchmarks for evaluating the effectiveness of local governance and the capacity of grassroots authorities to serve their communities.