A mobile task force from Tran De Commune visits the homes of elderly residents with mobility difficulties to provide guidance and assist them in completing authorization procedures for receiving social assistance benefits. Photo: Trung Kien – VNA
Staff of the Phu Loi Ward Public Administrative Service Centre guide residents in submitting online applications and using digital public services on smartphones at the “One-stop Service Close to the People” service point. Photo: Trung Kien – VNA
Leaders of Tran De Commune personally assist in processing and delivering a birth certificate to Nguyen Van Hoang Tuan, a nine-year-old resident of Giong Chua Hamlet. Photo: Trung Kien – VNA
Can Tho promotes innovative models to bring public services closer to people
Public Administrative Service Centres and commune- and ward-level People's Committees across Can Tho City have introduced dynamic and innovative grassroots public service models. While their approaches vary, they all share a common goal: transforming the administrative system from one focused on management to one centred on public service, with people at its heart. Photo: Trung Kien – VNA