Modern governance in “Mega City” of Ho Chi Minh City

Happy Vietnam

Residents participate in training sessions under the “Digital Literacy for All” program to experience public service applications. Photo: Huu Duyen - VNA
Residents interact with a service robot at the Saigon Ward Public Administration Service Center. Photo: Huu Duyen - VNA
Officials assist citizens in completing online administrative procedures. Photo: Huu Duyen - VNA
Police officers set up a service desk at the Xuan Hoa Ward Public Administration Service Center to help citizens activate their level-2 digital identification accounts. Photo: Huu Duyen - VNA
Master Tran Duc Su, Deputy Director of the Center for Innovation and Technology Transfer, Ton Duc Thang University, conducts AI training sessions for local residents in Ho Chi Minh City. Photo: Huu Duyen - VNA
Civil servants in Ho Chi Minh City demonstrate proficiency and professionalism in digital working environments. Photo: Huu Duyen - VNA
Saigon Ward is among the localities in Ho Chi Minh City effectively implementing electronic certification services for residents. Photo: Huu Duyen - VNA
Modern governance in “Mega City” of Ho Chi Minh City
After July 1, 2025, the new Ho Chi Minh City - a “mega city” formed by merging the country’s three most dynamic economic zones into a hub of finance, high-tech industry, and the marine economy - faces an unprecedented governance challenge. From this point, digital government and digital citizens are the two parallel pillars shaping a modern, professional administrative system that enhances public service quality. Photo: Huu Duyen - VNA