New effectiveness from digital administration of, by and for people

Residents of Tuyen Lam mountainous commune look up information and submit administrative procedure documents at a public service kiosk, helping improve service quality and promote digital transformation in the operations of local authorities at the grassroots level. Photo: Thanh Thuy - VNA

AI robots help reduce the workload of civil servants in providing initial consultations, enabling people to become familiar with artificial intelligence applications when accessing public services. Photo: Thanh Thuy - VNA

Thanks to digital transformation, local authorities are gradually building a service-oriented administration that is closer to the people and better meets the needs of residents and businesses. Photo: Thanh Thuy - VNA

New effectiveness from digital administration of, by and for people

02/09/2026 15:13 GMT+

Digital transformation is not merely a matter of technology but is becoming a driving force for enhancing governance capacity in the new period. In Quang Tri, innovations in the Party's leadership methods, changes in the operations of local authorities and people's engagement are creating a new face for local governance capacity. The application of digital technologies has strengthened efforts to build a digital administration of, by and for the people. Photo: Thanh Thuy - VNA