Officials at the Public Administrative Service Point of Phuc Thinh commune, Hanoi, stand ready to assist residents and ensure their satisfaction. Photo: Van Diep - VNAOfficials at the Public Administrative Service Point of Phuc Thinh commune, Hanoi, provide dedicated assistance to residents completing administrative procedures. Photo: Van Diep - VNAResidents complete procedures and make declarations via VNeID at the Public Administrative Service Point of Phuc Thinh commune, Hanoi. Photo: Van Diep - VNAThe headquarters of the Party Committee, People’s Council and People’s Committee of Phuc Thinh commune, Hanoi. Photo: Van Diep - VNAOfficials at the Public Administrative Service Point of Phuc Thinh commune, Hanoi, provide dedicated assistance to residents completing administrative procedures. Photo: Van Diep - VNAThe Public Administrative Service Point of Phuc Thinh commune, Hanoi. Photo: Van Diep - VNAResidents scan a QR code to access the survey and feedback system at the Public Administrative Service Point of Phuc Thinh commune, Hanoi. Photo: Van Diep - VNA
Phuc Thinh Commune (Hanoi)’s public administrative service point brings positive changes
After more than a year of operating under the two-tier local administration model, the Public Administrative Service Point of Phuc Thinh commune in Hanoi has recorded significant improvements in the handling of administrative procedures. Processes have been streamlined, the use of digital technology has been accelerated, and the processing time for applications has been shortened, contributing to improved service quality and greater satisfaction among residents and businesses, while gradually building a more open, transparent and people-oriented public administration. Photo: Van Diep - VNA
